1. Introduction
3SPay ("we," "our," or "us") operates the website 3spay.io and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: email address, name, company name, and contact details when you register for an account.
- Wallet Addresses: cryptocurrency wallet addresses you provide for receiving payments.
- Communication Data: information you provide when contacting us via email, chat, or other channels.
2.2 Information Collected Automatically
- Usage Data: pages visited, features used, time spent on the Service, and other analytical data.
- Device Data: browser type, operating system, device type, and IP address.
- Cookies: we use cookies and similar technologies to maintain sessions and improve user experience.
2.3 Blockchain Data
- Transaction Data: we process publicly available blockchain transaction data (transaction hashes, wallet addresses, amounts) for the purpose of AML screening. This data is publicly available on the blockchain and is not considered personal data.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Process AML screening requests and generate compliance reports.
- Communicate with you about the Service, updates, and support.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations and regulatory requirements.
4. Data Sharing
We do not sell your personal information. We may share information with:
- AML Service Providers: we use third-party AML screening services to check wallet addresses and transactions. Only wallet addresses and transaction hashes (publicly available blockchain data) are shared for this purpose.
- Legal Obligations: we may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information for a longer period as required by applicable laws and regulations, including AML record-keeping requirements.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to legal retention requirements.
- Object to or restrict certain processing of your information.
- Request portability of your information.
To exercise these rights, contact us at the email address provided below.
8. Cookies
We use essential cookies to maintain your session and preferences (including theme selection). We do not use third-party advertising cookies. You can configure your browser to refuse cookies, but some features of the Service may not function properly.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
10. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
3SPay
Dubai, UAE
Email: info@3spay.io